Every nursing home has a legal obligation to provide quality care and a safe environment for its residents. Every nursing home is legally required to “meet the needs of the resident.” However, most nursing homes fall woefully short of meeting the needs of every resident because far too often there are not enough staff members available to meet those needs. And that is when abuse or neglect happens.

So, if you believe your loved ones rights have been violated, file a complaint with the Missouri Department of Health and Senior Services at 1 (800) 392-0210. Then, if you want some legal advice, call our office at (314) 593-2438 and we can discuss your concerns and whether there are any legal remedies for you.